Privacy Policy

This policy explains how Ancient Replicas Ltd (“we”, “us”, “our”) collects and uses your personal data when you visit ancientreplicasltd.co.uk, contact us, or place an order. We are committed to protecting your privacy in line with the UK GDPR and the Data Protection Act 2018.

Who we are

Ancient Replicas Ltd is the data controller for the personal data we hold about you. Our registered address is Wesley House, Bull Hill, Leatherhead, KT22 7AH, United Kingdom. You can reach us at info@ancientreplicas.co.uk or +44 (0)1372 000 000.

The information we collect

• Contact details you provide through our contact form — your name, email address, and the content of your message.
• Order and enquiry details such as the items you are interested in, delivery address and correspondence about custom or restoration work.
• Payment information, which is processed securely by our payment provider; we do not store full card details on our own systems.
• Technical data such as your IP address and basic usage information, collected automatically to keep the site secure and working.

How and why we use your data

We use your personal data on the following lawful bases:

• To respond to your enquiries and provide quotes — on the basis of taking steps at your request before entering a contract.
• To process and fulfil orders, including delivery and after-sales support — on the basis of performing our contract with you.
• To keep the website secure and improve it — on the basis of our legitimate interests in running our business.
• To comply with legal and accounting obligations — on the basis of our legal obligations.

Sharing your data

We do not sell your personal data. We share it only with service providers who help us run the business, under appropriate contracts. These include our website hosting provider, our database provider, our payment processor and our delivery partners. Some of these providers may process data outside the UK; where they do, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

Cookies

We use only the cookies necessary to make the website function and to keep it secure. We do not use advertising or third-party tracking cookies. You can control cookies through your browser settings.

How long we keep your data

We keep enquiry correspondence for as long as needed to deal with your request and for a reasonable period afterwards. We keep order records for as long as required by law, including for tax and accounting purposes.

Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate data;
• ask us to erase your data in certain circumstances;
• object to, or restrict, our processing;
• request the portability of data you provided to us; and
• withdraw consent where we rely on it.

To exercise any of these rights, contact us at info@ancientreplicas.co.uk. If you are unhappy with how we handle your data, you may complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.